ISSUE:

Some 2010 vehicle in the US market equipped with SYNC non-navigation - traffic, directions, information and built on or before 6/14/2010 may exhibit no turn-by-turn directions and/or unable to pin point vehicle location.

ACTION:

Reprogram the Global Positioning System Module (GPSM) to the latest calibration using IDS release 67.01 and higher. This new calibration is not included in the VCM 2010.5 DVD. Calibration and IDS patch files may also be obtained at www.motorcraft.com.

WARRANTY STATUS:

Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.

DEALER CODING

NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do not assume that a condition described affects your car or truck. Contact a Ford, Lincoln, or Mercury dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supercede this information with updates. The most recent information is available through Ford Motor Company's on-line technical resources.

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