ISSUE:

Some mirrors may not meet Ford's high quality standards and should be withdrawn from your inventory.

ACTION:

Remove and return the subject parts from your dealership's inventory. The subject parts should be withdrawn from your inventory and returned to your facing PDC within thirty (30) days of this TSB.

1. Perform 100% sort of all stock of mirrors (F4ZZ-17682-A and F4ZZ-17682-B) on hand. Mirrors that are manufacured with black color coated attachment studs are suspect and should be purged from your inventory. Mirrors with a gold color coating meet our quality standards. Only mirrors with black color coated attachment studs should be returned to your facing PDC.
2. Return all suspect stock on hand to your facing PDC using the least expensive transportation.
3. If claim is processed electronically via DOES II, use return code "GB"; otherwise, complete a separate paper claim form FPS-340 using return code "J".
4. In the Remarks Section, write "Returned per TSB 94-23-11".

LIMITS

• The returns must be received within 30 days from the date of this TSB.
• Returns are restricted to the subject parts.
• The parts returned must have been purchased from FCSD in accordance with Policy And Procedure Bulletin 4000.

CREDIT

Credit for parts and prepaid freight costs will be issued.

Replacement stock is available for reordering.

OTHER APPLICABLE ARTICLES:

NONE

WARRANTY STATUS:

Information Only

OASIS CODES:

103000, 108000