Prof, what's the address? My lights also have that problem! ( just looked yesterday )
Yea Gloves.... I have a fealing anyone who is quality aware is not going to like what they see. Lucky for Ford, people have become quality dumbed and/or just don't give a **** about quality anymore.
Ford Motor Company Customer Relationship Center P.O.Box 6248 Dearborn, Michigan 48126 1-800-392-3673
Prof. I have some distirbing pictures to show you.
This is the reflector disk off of a 5+ year old Mini Maglite. It's fogged just like my damn Mustang GT lights.
I have since written Maglite & Ford. No response from either.
Uplcose it looks like somone breathed all over it. Only problem is, I can't rub it off!@$!@!!!%% WHAT IS THIS?
Wierder... You can't see it too well from these pictures (where the flash was used) but there are viens about as thick as a penny's edge running from the top of the disk to the hole inthe bottom. Could it be water damage?
Ford blew the design on these from the get-go. They are too big (should be smaller than the headlights) and they are positioned higher that than headlights on a horizontal plane (just stupid). Honestly I can't stand the overdose of plastic that makes up the 05-06 grill; holding the pony and lights as well in plastic forms. I'm trying to find out if a Saleen grill will fit stock opening; maybe add real fog lights down below later. CDC honeycomb grill on the way eventually. Sorry that GT grill and fog light design is inexcusable; cost savings or not. Mine may be foggy but they'll be in a box where noone will see them (lol).
06 GT, black on parchment, 5-speed, spoiler delete, is due to arrive at the dealership in a few days.
I haven't gotten a response from Mustang yet but i got a surprise gift in the mail when MAGLITE came through with a free reflector disk and some cool literature!
Way to go MAGLITE!
< Message edited by Gloves -- 11/21/2005 11:00:25 PM >
Dayum... Maglight has better customer service then Ford does.
GM cutting 30,000 jobs... geezzzz... I wonder how long before Ford follows suite.
Still no responce from Ford Customer Service beyond the note saying they have received my complaint.
I guess that last remaining person they have in the Complaint department is probably swamped with stuff! - - or there is nobody there and all those complaints are just pileing up in a room!
_____________________________
-PW (Professor Wizard)
Vv My Sexy Lady vV 05' Torch Red Vert, Red Int, All Options, Remote Start, Chrome GT's, and other stuff! *Sponsored by Dent Devil*
my first set was like this. then the little black things inside them popped out, since i was using yellow fog bulbs. they were stock wattage and still popped out, so i put the stock bulbs in, and said WTF to the dealer. they gave me new fogs, and they are perfectly clear, the way they are supposed to be. so pop out them black things and go complain and u get new fogs!!
My car is in the shop getting those "last minute" details done before my warrantee expires. (This coming June!)
The FINAL WORD from Ford – at the Executive Level of Customer Service, is that Ford will NOT replace my fog lights. In part, they explain that the majority of the fog lights have the fog issue, and the odds that the replacements will be equal or maybe worse then the set I already have are so good it isn’t worth the effort. The dealership that has my car ran out and looked as several of the 2008’s they have on their lot – and indeed, the fog lights on those cars have the smoky haze in them. The service department expressed surprise at the whole affair.
Kudos to Dave Sinclair Ford in South St. Louis, for at least trying one last time to get my issue resolved.
Here is what I believe. Ford contracted – probably with China or Taiwan - to manufacture a bazillion fog lights to cover the entire production run of Mustangs… Since ALL the lights have the issue, it would have been way to expensive to have them reproduced. Since all the mustangs on the road have the issue, it now, would be too expensive to recall them or do a TSB on them.
Since the majority of Ford buyers are not all that quality aware, the majority of them would never notice the haze, and probably the majority of the ones that do, will accept it as being not all that bad and will “live with it”.
Ford is strapped for cash these days, and any place they can cut costs – they will.
Don’t get me wrong - - - I absolutely LOVE my Mustang. But now that I own a Ford, my impression of the company overall is “Ford makes cheap cars”. And if I want a “Quality Car” I have to go to a Quality Car Company, like Audi or BMW. I mean, lets be real – BMW would NEVER have let lights like those fogs on our GT’s make it off of the factory floor!
To drive this point home - - I had my car in an open car show. The guy next to me was displaying his customized BMW M3 Convertible. We were talking about my Fog Light issue to which he replied quite matter-of-fact, “What did you expect – it’s a Ford?” I could not argue his point!
A FINAL NOTE: To those of you having FORD parts installed on your car by FORD Dealerships thinking that doing so will keep it under the warrantee.
I have a FORD Auto dimming mirror, which was installed by the dealership through which I purchased my car. It is now Loose and Wobbly… I have my car at another dearship for my final Warrantee work, and the mirror is one of the items on the hit list. I learned today that the Mirror – even though a Ford mirror installed by a Ford dealership is NOT Covered under the Warrantee. They tell me that the best chance of getting it replaced or repaired is to take it back to the dealership that installed it.
SO: If you have a Ford ad-on installed by a Ford Dealership - - KNOW that only the dealership that installed the item will do any warrantee work on that particular item.
Such is Life – so Enjoy!
< Message edited by Professor Wizard -- 5/13/2008 7:59:33 AM >
_____________________________
-PW (Professor Wizard)
Vv My Sexy Lady vV 05' Torch Red Vert, Red Int, All Options, Remote Start, Chrome GT's, and other stuff! *Sponsored by Dent Devil*
Turn em on and let them heat up and maybe the condensate will disappear. There is a vent of some sorts on the rear of the reflector near the top. The foggyness comes from shutting the fog lights off in high humidity (like foggy days) and they cool down and moisture laden air is then drawn in thru the vent.
Printable Version
RE: FOGGY Fog Lights... - 
