Dear Gerard, 
  
 Thank you for your message of 01/5/04 regarding the 2005 Ford Mustang.  
 We appreciate the time you have taken to write us concerning your 
 excitement for this vehicle. 
  
 We are delighted to hear of your interest in the Mustang GT that was 
 featured in the 2003 Detroit Auto Show.  It helps to reaffirm our  
 belief 
 in the importance of exceptional products and services.  Introduced  
 more 
 than 35 years ago, the Ford Mustang has earned its place as a true 
 American icon. 
  
 There has been an overwhelming response to this vehicle since its 
 introduction at the 2003 North American International Auto Show.  The 
 redesigned Mustang, which draws on the distinct styling cues from 
 classic models, captures the essence of the American pony car's design  
 and performance heritage.  The exterior designs are clearly inspired by 
 some of the Mustangs of the past and have been created by a design team 
 that took an introspective approach to updating a classic. 
  
 Your feedback confirms our belief in the importance of exceptional 
 products.  When customers like you send us positive stories, you help 
 reinforce our efforts to build the finest automotive products in the 
 industry.  We look forward to welcoming you to the Ford Family soon. 
  
 We invite you to view the following article on the 2005 Mustang: 
  
 http://media.ford.com/article_display.cfm?article_id=17110 
  
 We hope that this information is useful for you.  Thank you once again  
 for your interest and we wish you all the best for the future. 
  
 At Ford Motor Company, we consider the satisfaction of our customers as 
 one of our most important objectives.  If you have any other inquiries  
 or concerns, please feel free to contact us and we will be happy to 
 address them. 
  
 Thank you for contacting Ford Motor Company. 
  
 Sincerely, 
 Bill 
 Ford Motor Company 
 Customer Relationship Center