so my car is in the shop for another round of repairs. this is still from when i got rear ended a year and a half ago, they botched the first round so horribly that i need to get the whole thing redone. anyway, while the car was in the shop, i decided to have all the neccessary TSB's taken care of. the passenger airbag, the door handles, and the fuel pump thing. guy calls me today to tell me the car is done, i asked if everything's been taken care of. first, i ask if they made sure the exhaust tips were aligned (a section of the exhaust was being replaced). the guy was like "uh durr" and i had to take like 3 minutes to explain what i meant, not that hard of a concept. he was like uh, whatever, they just put it back to how it was. "so they're aligned?"........."uh, i guess" so if that's not fixed when i pick up the car tommorow, i'm going to sucker punch the guy.


then, i asked if the fuel pump TSB had been addressed. the ****er starts going into bull**** about how when they hooked up a tuner to my car, it said "data corrupted" and they couldn't do a diagnosis, and so i explained to him what the TSB was. 3 times. he's then like "the car's been modified, your warranty won't cover it." i then explained to him the magnuson-moss act. and also, the fact that this was an issue addressed by ford. even if my car's computer was ****ed up, it wouldn't matter. fix the fuel pump issue the standard way. then he's like "the car's been modified, your warranty has been voided, we won't do it." so i started getting really, REALLY pissed off at this pee-on and i'm yelling at him, explaining the **** over and over again.

they won't fix the fuel pump TSB because my car has an intake, and an axleback exhaust. the guy hung up on me. i'm going there tommorow morning. there will be blood.

Spill lots. People in the business are supposed to know this ****.

doesnt sound like they know what they are talking about. sounds like they are using the old 'modded so you get no warranty' excuse. you may have to go over his head and talk to someone who know something about warranty's.
hope you get it worked out.

My dealer didn't want to fix mine. Well they did but they wanted to charge me over $400. All I had was my K&N, no tune or any thing else. The guy said they had to order a pump different than what the TSB called for for some reason. BAH I told them. AND the guy didn't know anything about this TSB. I had to print the damn thing out and hand it to him. The guy I had was a rude ass anyway and the argument got a little heated, but not as bad as with your guy. Damn that's f**ked up!

Seriously dude, go talk to the service manager or who ever is over his head and tell him how you were treated and how you got hung up on. That's BS.

I agree wit SirKnight - ask for the Service Manager - be polite but forceful in your request/expalnation. dont get heated untill there is no chance that the guy will budge. I've found over my 20 years of adult life this method seems to work more often. my .02

If your dealer outright refuses, thengo toa different dealer.

I assume this is the same dealer that f'd you with the body shop...god I hate those guys. I need to take my car in for the passenger airbag recall too and the Fuel Pump. I'm spending a lot of time on the highway and this pump is pissing me off. I get off the highway and the car feels like it's gonna have a seizure, or right after a toll sometimes while six cars are about to run up my ass at 60mph...

I think I'm gonna try Sawgrass, last time I was there they seemed to have an IQ "slightly above the line of metal ritardation."

AmericanMuscle: You did'nt mention this, but does you car have verifiable symptoms that can be addressed by the TSBs. If so than an intake or exhaust should not matter for coverage. I'm sure you realize that the air bag concern is a FSA and must be performed while the door handles and fuel pump are TSBs and if the dealer cannot verify the concern they will give you some resistance over doing the repairs.

Mike

he deserves to die.

hell take the CAI/tune off and then take it to a different dealer.....i cant see them denying you too

I agree with one of the above posts about TSBs are only covered if you are experiencing the issue.. and if you are experiencing the issue then they have to do it no matter the mods.. so talk to service manager ford customer service if you have to.. bust that dealership.. they get rated on their customer satisfaction and I think the dealership gets more money or deals or something on cars if they have high customer satisfaction.. so it'll cost them if you aren't happy.

yes, i definetly have symptoms. after cruising in 5th for even 10 minutes, come up to a toll, put it in 2nd to slow down, push the gas a little, the wheels almost lock up and then the car goes full throttle for a split second. very violent, very embarassing. the first could times it happened i was with my dad, and i didn't know what it was, and he yelled at me for fooling around[:@]


and yea i got the car back today, for the replacement of the exhaust part. they replaced the part, and the leak is gone, but now i have gawdawful loud rattles again, different kinds, much louder, and at different rpm's. it has not been touched(fixed).

i'm getting a little ****ing sick of this, and i can't take it anywhere else cause then i'll have to pay. but you get what you pay for i guess.



oh yea, and the ****ing douche cookie told me my warranty ran out a week ago, i got the service report today, and it says my warranty expires may 11, 2011. i just looked at another service report and confirmed this. ****ing moron didn't look at the year, trying to **** me out of my money.

unless you have an extended warranty you only get 3 years, i would say yours is about up then.....

Those arent the symptons of the fuel pump TSB, or not the way to diagnose it atleast i dont think

http://www.allfordmustangs.com/forums/attachments/2005-mustang-gt-tech/22048d1166476255-s197-mustang-tsb-list-tsb06_9_9.pdf

ISSUE
Some 2005-2006 Mustangs may exhibit a hesitationon acceleration after a long cruise. After coming toa stop from a highway type cruise, some vehiclesmay experience a hesitation when the customerbegins to accelerate. Air bubbles can form aroundthe fuel pump during a long cruise and be ingested=into the pump on acceleration causing a hesitation.

When you come to a complete stop, does the car want to die when you get start going again?

i have the extended warranty. and i got the car in december 05, almost jan. my warranty runs out may 14th 2011


then why does the car sputter and lurch like that?

how fast are you going when you shift into 2nd like you state......i never downshift i just put it into neutral and then once i get ready to speed up then i put it back in a gear.

ORIGINAL: howarmat

how fast are you going when you shift into 2nd like you state......i never downshift i just put it into neutral and then once i get ready to speed up then i put it back in a gear.



i use the brake, slow down to like 35ish, then put it in second and as soon as i give it a little gas, CA-LUNK. it also does it from a stop, but not as much. i usually rev-match down to second then just use the brakes from there, so i probably like clear it of bubbles i guess.

We had couple of cars come in with this problem but if I remember they were automatics and not manuals.
What you describe almost sounds more like a clutch problem. shifting into 2nd around 35 while braking is a little high and may cause the rear to bind up, maybe even activating the T/C. This also creates heat in the clutch which may cause a slip and the instant reving you describe upon trying to give the car throttle. And where does the Ca-lunk noise sound like it is originating from.
Try braking in 5th gear till around 1100-1200rpm then putting the car in nuetral to complete the stop. Then try accelerating and see if the car produces the same problems.

Mike

ORIGINAL: howarmat

how fast are you going when you shift into 2nd like you state......i never downshift i just put it into neutral and then once i get ready to speed up then i put it back in a gear.


I don't understand you. It's one of the best things about having an aftermarket exhaust on this car.

ORIGINAL: GRABBER GT

We had couple of cars come in with this problem but if I remember they were automatics and not manuals.
What you describe almost sounds more like a clutch problem. shifting into 2nd around 35 while braking is a little high and may cause the rear to bind up, maybe even activating the T/C. This also creates heat in the clutch which may cause a slip and the instant reving you describe upon trying to give the car throttle. And where does the Ca-lunk noise sound like it is originating from.
Try braking in 5th gear till around 1100-1200rpm then putting the car in nuetral to complete the stop. Then try accelerating and see if the car produces the same problems.

Mike


that didn't make any sense at all, no offense.

i rev match it to 2nd gear, let out the clutch, theres not really any difference in input/output speed. otherwise i slip the clutch in 2nd to slow the car down a little sometimes, but not from 35 mph.

and i always have tcs off.

ORIGINAL: moosestang

ORIGINAL: howarmat

how fast are you going when you shift into 2nd like you state......i never downshift i just put it into neutral and then once i get ready to speed up then i put it back in a gear.


I don't understand you. It's one of the best things about having an aftermarket exhaust on this car.



ok i take it back.....i do it alot for that reason but not for what he is using it for.....the gurgle is quite nice ;)

and i agree i think its bucking cause you arent really rev matching it correctly, i know mine bucks when i am not in the right RPM band.

ORIGINAL: howarmat

ORIGINAL: moosestang

ORIGINAL: howarmat

how fast are you going when you shift into 2nd like you state......i never downshift i just put it into neutral and then once i get ready to speed up then i put it back in a gear.


I don't understand you. It's one of the best things about having an aftermarket exhaust on this car.



ok i take it back.....i do it alot for that reason but not for what he is using it for.....the gurgle is quite nice ;)

and i agree i think its bucking cause you arent really rev matching it correctly, i know mine bucks when i am not in the right RPM band.




ugh i would know if it was for that reason, i'd have to be an idiot not to. i downshift and THEN after a couple seconds in that gear as i go through the toll, i give it a little gas and it sputters.

I just had the fuel pump TSB performed. What you are describing is the problem. After driving on the highway, the car will hesitate and lurch upon applying the gas after stopping. It happened many times on my trip to Vegas. Drive on the interstate for a few hours, finally take an exit for food. Stop at the first sign. Press the gas, nothing happens for a second, then wham, car bucks hard. It doesn't happen anymore after the TSB. My dealer was great about it, fixed it without question. But they didn't hook the fuel line up correctly and I had to bring it back when it was pissing out fuel, but they fixed that right away too.

First off a TSB is NOT a recal, they do not HAVE to preform it.

Second you have an extended warranty which is a contractual warranty (contractual scervice agreement) and not a original warranty. Unless the extended warranty says specifically "extends the terms presented in the original warranty" which it shouldn't, instead of outlining what's covered and fixed and what's not, then the extended warranty is not a full real warranty.

An extended warranty is not covered by the moss act and instead falls under Ford regulation which they use to impose their warranty work internationally. Under that regulation mods = no warranty

So the dealer is pefectly within their right.

On the plus side if hey don't even know the laws in America and they are doing business then they proably don't know that the moss act doesn't nessesarily apply to extended warranties.

Stick it to them, these guys sound like rude morons

ORIGINAL: SirKnightTG

My dealer didn't want to fix mine. Well they did but they wanted to charge me over $400. All I had was my K&N, no tune or any thing else. The guy said they had to order a pump different than what the TSB called for for some reason. BAH I told them. AND the guy didn't know anything about this TSB. I had to print the damn thing out and hand it to him. The guy I had was a rude ass anyway and the argument got a little heated, but not as bad as with your guy. Damn that's f**ked up!

Seriously dude, go talk to the service manager or who ever is over his head and tell him how you were treated and how you got hung up on. That's BS.

^ best bet had a warrenty prob and manager helped me out 2 days ago but yea go and speak with them it help you more than the slow people below him

Yep, it's the fuel pump.
The first time it happenedwith mine I was slowly pulling away from a toll booth in 1st gear after 2 hours of cruising at 70 mph.All of a suddenthe enginelost powerfor a second, and then got it back just a suddenly with the gas pedal in the same position. It bucked the car really nice.
The next time I was going down an entrance ramp in 2nd gear after an hour of cruising at 70 mph. I floored the gas pedal to quickly accelerate to merge with oncoming traffic, and the same thing happened again. Only this time it scared the shiat out of me because a semi was breathing down my tailpipe.
Another time I was cruising at 70 mph for 45 minutes when a MazdaSpeed 6 pulled alongside, and wanted to play.I D/S into 3rd, and we went for it. I buckedwhile he pulled away. Very embarrassing.
The last time I was cruising on a local boulevard at 35 mph with a BMW M3 alongside. I D/S into 2nd, and you guessed it.....I bucked again FTL.
After the dealer replaced the fuel pump, the problem never happened again.

Sorry brother but I guess my mind was picking up on on what you were saying in a different way.

My advice would be to take it to a different dealer with a copy of the TSB and explain the problem and that the other dealer could not duplicate the syptoms. Act informed and work with the dealer. Once ya start a fire its hard to get anything done.

Also understand that TSBs and associated parts are not covered under ESP contracts. Only 3/36. Under ESP contract you will recieve the original part# pump assy. 5R3Z 9H307 AC

Mike