Let me give you a word of advice when you meet the Rep. The Nicer you are the more luck you will have. If the Rep ask you what they can do to resolve the problem, just tell them you want a Mustang That does not have problems that cannot be fixed.
We had a Focus one time with a severe waterleak. We totally stripped the car interior engine and all. Found several seams that had no seam sealer. The customer was offered a Buy Back, but could not afford it.
Ford charges mileage for any car that would be bought back.
I realize you attract a lot more bees with honey than vinegar. When I talk to the Ford rep I will be on my best behavior. Honestly I've been very happy with Ford because they have tried very hard to fix this issue. I intend to mention that to the rep and also am considering drafting a letter to send to the dealer GM indicating that although I'm disappointed that the car seems to be stuck with this problem I think his staff has provided excellent customer service, etc..
noonyb and others I appreciate the suggestions but I'm done trying to figure this out. That's why I took it to the body shop and I have to assume they have tried everything possible. If they can't fix it then I know I can't. The noise sounds like it's coming from inside the car and up in that parcel shelf area, not down where the control arms are. Hey it's possible you're right and they didn't check that stuff at the body shop but I'm not going to second guess them at this point.
< Message edited by Riptide -- 5/10/2008 7:06:27 AM >
Printable Version
RE: Ford can't fix it - opinions please - 
