Mustang Forums   Mustang Classifieds   Photo Gallery   Calendars   Search   Live Chat   Contact MF   Sponsors
  Mustang Recalls   Mustang TSB's   News   Timeslips   Timeline   Wallpaper   Member List   Register   Login

Very dissapointed in my experience

  Printable Version
Mustang >> Vendors & Sponsors >> LM Performance >> Very dissapointed in my experience Page: [1]
Login
Message << Older Topic   Newer Topic >>
Very dissapointed in my experience - 3/10/2008 10:13:38 AM   
Slothcat


Posts: 126
Joined: 1/2/2008
Status: offline
I ordered a part on 2/26/2008..

I checked to make sure that LMperformance.com actually HAD the part since I heard that MAC o/r h-pipes were on backorder, and of course LMperformance didn't have any in stock, and asked if I would like to cancel my order. I told them yes, and that was over 2 weeks ago.

I called back a week later after my money had yet to be deposited back in my account, and they assured me that they had sent the money to Capital One, and that the problem was on Capital One's side.

I called Capital One today, and they said that LMperformance never gave me credit for the cancelled order, and that I need to dispute the charge.

And EVERY time I call the customer support number for LMperformance, it is always busy.  I've never one time got to talk directly to an employee...I always have to leave a message and then get a returned phone call...usually hours later.

I have to say that I'm very dissapointed in the customer service of this company, and even whenever MAC does start producing the h-pipe's again...I doubt I would go with this company to purchase it.

_____________________________

Dual Flowmaster 40's with MAC O/R h-pipe dumped
5% Window Tint
Shorty Antenna
Custom White Face Gauges
17x9 White Bullitt Wheels

Working on the rest :)
Post #: 1
RE: Very dissapointed in my experience - 3/12/2008 8:59:47 AM   
jaystang44


Posts: 225
Joined: 1/23/2007
From: cincy
Status: offline
sorry to hear all of this hope everything gets worked out man

_____________________________

02 mustang GT (auto)
True Blue with silver pin striping on side and two silver 10" stripes from bumper to bumper along with silver mustang incert on rear bumper
-BBK CAI
-Bulliet interior pieces along with front grills

(in reply to Slothcat)
Post #: 2
RE: Very dissapointed in my experience - 3/17/2008 2:29:28 PM   
mnywstr

 

Posts: 27
Joined: 1/21/2007
From: Wake Forest, NC.
Status: offline
Any results yet? I am asking because I am looking to order some parts(over $900 worth) and they have the best price so far, but all of that is mute if I never get them.

_____________________________

07 Alloy GT, Premium, IUP
3.73's
Hurst shifter
Corsa

(in reply to Slothcat)
Post #: 3
RE: Very dissapointed in my experience - 3/19/2008 4:47:57 PM   
mnywstr

 

Posts: 27
Joined: 1/21/2007
From: Wake Forest, NC.
Status: offline
I ordered a SS grill and Corsa axel backs Sunday evening and got everything on Wednesday. Can't beat the price, no tax and free shipping. Hope everything worked out for you.

< Message edited by mnywstr -- 3/19/2008 4:49:36 PM >


_____________________________

07 Alloy GT, Premium, IUP
3.73's
Hurst shifter
Corsa

(in reply to mnywstr)
Post #: 4
RE: Very dissapointed in my experience - 3/21/2008 9:01:26 AM   
Steve O Chap


Posts: 281
Joined: 12/13/2007
Status: offline
I ordered my Corsa axel backs on Friday and got them on Wednesday... great price, great service... they will definitely get my business again in the future.

_____________________________


2008 GT/CS
Corsa Crew Member

(in reply to mnywstr)
Post #: 5
RE: Very dissapointed in my experience - 3/21/2008 12:57:39 PM   
Slothcat


Posts: 126
Joined: 1/2/2008
Status: offline
I eventually did get the part, although it was several weeks later. I'm happy that I got the part but I still have to say I was dissatisfied with the way it happened. Once I got someone on the phone they were curteous, the problem is just getting someone on the phone lol...

Ah well...at least I have my h-pipe now :D

_____________________________

Dual Flowmaster 40's with MAC O/R h-pipe dumped
5% Window Tint
Shorty Antenna
Custom White Face Gauges
17x9 White Bullitt Wheels

Working on the rest :)

(in reply to Steve O Chap)
Post #: 6
Login OR Register now to post a reply to this forum topic.
Page:   [1]

 

 
Mustang Forums >> Vendors & Sponsors >> LM Performance
Jump to:
Forum Rules & FAQ
Today's Posts
Most Active Topics
RSS Feeds
Make A Donation

Mustangs:
Classic Mustang
Mustang II
Fox Body Mustang
sn95 Mustang
New Edge Mustang
s197 Mustang
Mustang Clubs
2007 GT500 Mustang
2009 Mustang
Ford Mustang Prices


Featured Sponsors
Advertising Info

Ride of the Month
May 2008
1989 351W Hatch

Top 10 Posters
pro50sc17383
nanaki14519
dan04cobra14350
88bluegt14311
ride of the 13259
addermk213238
hotrods_n_bo13184
2000gt4.612442
mustangman0211578
1slo8511494

New Vendors
Auto Badges
Trickflow
Speedware Motorsports
LTM Global
Late Model Restoration
Southern Mustang Parts
4walls
BrandMotion
AMSOIL - Performance Oil Technology
Brenspeed's Saleen Superchargers

MustangForums.com is not affiliated with or endorsed by Ford Motor Company.