As alot of you know i'm getting ready to order an 07 Saleen. After reading some of the posts regarding QC i'm quite concerned . My question for you current Saleen owners is the QC really that bad or is it an issue with the dealer from whom you purchased the car. Secondly has anyone talked with Bill Tally and brought these QC issues to his attention.Finally i thought i read on this forum that Saleen has cash flow problems, is this correct ? I certainly hope that all of you whom have unresolved issues put them in writing and forward them to management at Saleen.

My issues, after 1 month and 1000 miles, are due to Saleen; not the dealer. Specifically, rear quarter window trim blowing off and an improperly installed front strut.
I'm sure Saleen already knows about the poor quality control, due to the warranty claims it receives. I'm not going to waste more of my time, in addition to getting repairs, writing letters to tell Saleen what it already knows.

In answer to your questions sf49er:
Question 1: IMO, the answer is YES on both counts. There have been (and still are) issues with dealers and issues with Saleen.

Question 2: I believe Bill Tally is a regular reader and participant of this forum. He is one of the positive aspects of the situation because he cares and he takes action. Sometimes that is enough, sometimes not.

Question 3: Regarding cash flow problems, the only people who could confirm this are Steve Saleen and his accounting people. The problems with Saleen's QC and their dealer network have led many to surmise that there are cash flow problems. When service issues become a consistent theme, it is natural for those affected to wonder why and develop some theories. Cash flow is a reasonable theory, but not necessarily the answer.

Question/comment 4: I have put my issues in writing to both Saleen and the dealer, as well as Ford and the BBB.

All of that said, in fairness I can also say that when my car is not in the shop, it is a tremendous joy to drive. These are truly special automobiles that have generated a great deal of enthusiasm among owners and passers-by. Just spend a few minutes reading the forum and that becomes obvious. There are issues with the dealers and issues at Saleen and IMO both are ultimately Saleen's responsibility. I for one am not frustrated to the point of regret for having purchased the car, nor would I tell someone such as yourself not to purchase one. The best approach might be "expectation management": as you are already doing, become as informed as possible and expect some bumps after the purchase. It's kind of like building a house from scratch: there are lots of frustrations and aggravations along the way, and at times you wonder whether you did the right thing. But when everything is complete, you are happy because what you ended up with is a custom product that is one of a kind and truly your own. You just wish it hadn't felt like being in labor (or as one comedian said, passing a bowling ball throug a garden hose) for several months beforehand.

My problems with my car when it was new were Saleen related - but very minimal. The process of getting them fixed via the dealer was actually more painful than the original problem [&:] My car is an EARLY build for '05 and I don't seem to have any of the "Saleen" issues that several have complained about: front suspension popping, gears grinding, steering wheel badge, side skirt fitment, etc.... (yes I know a couple of those are Ford issues).

I'd find it hard to believe Saleen is having cash flow problems considering all the cars (especially E's) they've sold the past couple years [&:]

Bottom line is - the problems IMO are NOT that bad. Order the car without reservation because you will enjoy the hell out of it :D

95% of all my problems were due to SALEEN the only problem that wasn't anything to do with SALEEN was the AC vents extremely loose...You couldn't even position them without falling down ...Ford put in a new set...Even though that was overlooked after the first Month in the shop...The paint chip in the SALEEN rear spoiler should ave been noticed at the factory...the rear corner piece that I'm now waiting on SALEEN to send was done at the SALEEN factory. Instead of replacing something they broke they did a bad patch job that was making it stick out on the corner.....This was descovered when I was getting the paint match and fixing what the idiot paint shop my dealership used. My HID headlights pointing at the road was due to SALEEN my dealership didn't know how to adjust them I had to figure out online how and do it myself....Not programming that the car has cruise control in the computer was because of SALEEN name an 06 GT that doesn't have cruise control in any model? and explain this one....That took a month after sending the computer back and fourth...If I didn't have nearly $2000 in my aftermarket SALEEN SC hood I'd contacted a lawyer on a lemon law...Not to mention $600 in insurance payments I've loss from being without my car....from the car being in the shop waiting weeks for parts from SALEEN...

When your car comes in I'd inspect everything from top to bottom...test drive it and if you find any problems what soever make sure the dealership repairs them first so you don't have to wait months without your car like I'm having to do....

I had the boost guage bezel come off, glued it back on. That has been it.

If people are expecting perfection, which I see some of you are, you will be dissapointed. No car has ever been perfect that I have ever owned. Every manufacturer has issues with a small amount of their production. A small percentage of Saleen owners are on this board and a percentage of them have had problems but not all.

I do feel for all those who have issues and are getting sloth like responses. I am not sure if you owned anything else it would be any better. The Porsche boards were excatly the same as this one and for what you pay for a 911 you would expect better too.

Unfortunately, owning a sports car is a pain in the butt sometimes.

Most of my issues have all been Saleen related to start with. Then trying to get them fixed I had a couple problems where the dealer dropped the ball. Luckily in my case I live close to Irvine and just dealt with Saleen directly when that happened and their service was top notch.

I have heard the rumor of cash flow problems from many sources. Nobody will ever know for sure since it is a privately held company.

edit: The one issue I had that was not Saleen related was my bad fuel pump. The dealer replaced that no hassle and did a good job.

I feel after I get this last part fixed my car will finally be ready for me to enjoy....I've inspected a lot of things on it...including the window louvers and everything else looks sound:) If it wouldn't of been for the paint chip or flake in the rear spoiler...I doubt I'd ever found the broke piece on the corner spoiler from SALEEN even though it didn't fit quite right...it was close....The paint issue has been on going for 2 months the computer problem took about a month....

ORIGINAL: 06SALEEN1246

I feel after I get this last part fixed my car will finally be ready for me to enjoy....I've inspected a lot of things on it...including the window louvers and everything else looks sound:) If it wouldn't of been for the paint chip or flake in the rear spoiler...I doubt I'd ever found the broke piece on the corner spoiler from SALEEN even though it didn't fit quite right...it was close....The paint issue has been on going for 2 months the computer problem took about a month....



I hope everything is to your satisfaction!

These are great cars once you get them to where you are happy.

Yes i love the attention it brings...People go out of their way to see the SALEEN...I've had two Porsches in the past and they didn't draw near the attention my SALEEN brings no matter where I go...I can't wait to get it back :)

I'm lucky as well being close to Saleen to get issues fixed :).

I have to say it’s a sure bet Saleen is having cash flow problems its obvious.

For one they are looking to build other Saleen’s for manufactures other then Ford (Steve said it himself possibly GM). I can see why its because of the satuated market from competition direct from Ford (Shelby) Foose, Roush, and Steada.

They cannot service their dealers fast to get parts for current customer’s issues. Cars wait for weeks for parts and approval.

They cannot keep up with demand for aftermarket products (takes at least three weeks to get parts). If demand is high up production hire more people etc.

They have a high turnover rate in employees. They don’t pay employees enough to stay or give them incentives to go the extra mile. People are not trained correctly as well.

Also long time employees have left and they have cleaned house with other long timers. Found out in the past employee's pay checks have bounced.

Saleen is known for being flakey. I know a part share holder of the company (he’s says this as well) and all my interactions with the higher ups have confirmed this.

I really like the car and they way their go about their products but have to say quality control and interactions with management are piss poor.

I know they are restucturing so hopefully they can better manage their facilitiies and customers.

I have noticed plenty of unsold 2006 Saleens on dealers' lots.
So, I guess the good news is we'll no longer have to worry about Saleen warranty work, because we won't have any warranty, when Saleen goes down the tubes. [sm=bangbang.gif]

ORIGINAL: Red6

I'm lucky as well being close to Saleen to get issues fixed :).

I have to say it’s a sure bet Saleen is having cash flow problems its obvious.

For one they are looking to build other Saleen’s for manufactures other then Ford (Steve said it himself possibly GM). I can see why its because of the satuated market from competition direct from Ford (Shelby) Foose, Roush, and Steada.

They cannot service their dealers fast to get parts for current customer’s issues. Cars wait for weeks for parts and approval.

They cannot keep up with demand for aftermarket products (takes at least three weeks to get parts). If demand is high up production hire more people etc.

They have a high turnover rate in employees. They don’t pay employees enough to stay or give them incentives to go the extra mile. People are not trained correctly as well.

Also Long time employees have left and they have cleaned house with other long timers. Found out in the past their pay checks has even bounced.

Saleen is known for being flakey. I know a part share holder of the company (he’s says this as well) and all my interactions with the higher ups have confirmed this.

I really like the car and they way their go about their products but have to say quality control and interactions with management are piss poor.

I know they are restucturing so hopefully they can better manage their facilitiies and customers.



Not sure how much of what you are saying is true- but I have no doubt Saleen is struggling to move cars because of the new Shelby, Roush, and the popularity in general of the GT.

When I bought my car, they showed me both the Shelby and the Roush as alternates- I had already made up my mind I wanted the Saleen. The service manager said the repair rate/QC issues were next to nothing on the Roush, and were pretty bad on the Saleen. I bought it anyways.

Still holding my breath..hope I don't regret the decision.

I'm afraid to say anything because everything's going great so far and I don't want to jinx it.... 5000 miles in three months, and the only issue I've got is that the steering wheel badge keeps popping up in the corner. But hey, in a crash, my airbag would probably work instead of being glued down shut.

I drive it every day to work and make up excuses to drive it all weekend. I'm getting a few nicks here and there, but you know what? It is SO worth it!

If you want a factory-made car with most of the production kinks worked out, get a car that they made millions of last year. ;)

*********
'06 S281 Satin Silver Convertible with Speedster bar and tonneau

ORIGINAL: ncponygirl
...the only issue I've got is that the steering wheel badge keeps popping up in the corner....

Assuming I will soon have the steering wheel badge fall off, I wonder can't it be glued back on?

ORIGINAL: walc


ORIGINAL: ncponygirl
...the only issue I've got is that the steering wheel badge keeps popping up in the corner....

Assuming I will soon have the steering wheel badge fall off, I wonder can't it be glued back on?


Yes, but don't let your dealer do it! Mine tried to do it when it was in for an oil change (without talking to me about it) and they smeared glue all over the badge. It stuck where they glued it, but popped up in another place. The problem is that the stock Mustang emblem is domed shaped, and the badge is flat, so it keeps popping up around one side. I read somewhere on here about prying the stock emblem out and replacing it with the Saleen badge, but I don't know how that affects the airbag, so I'm leaving it alone. Not a biggie, really, in the grand scheme of things. Every time I clean the car I put a little more Goo Gone on the glue and it's (the glue) eventually going to be gone... I just know it!
It all boils down to -- nobody is going to take care of your baby like you do! And that's what makes us fanatics.

Oy. Go here. http://www.mustangforums.com/m_1720681/tm.htm

Many have tried, few have succeeded (did I spell that right? It looks weird). It seems they either stay on there for good to begin with, or once they peel off they become a recurring nightmare. Mine would be the latter... It now graces the cover to the driver's side vanity mirror -- a nice place for it!

ORIGINAL: ncponygirl

It all boils down to -- nobody is going to take care of your baby like you do! And that's what makes us fanatics.


You got that right, sista. [sm=icon_cheers.gif]

Ladies,
Thanks for the info.
Does anyone know if the '07 steering wheel emblem is "fixed"?

The rumor on the streets is yes the new badge is metal and stays on alot better, but I yet to confirm this. My badge is slowly pealing I am just beyond the one year mark of ownership, and I think the problem is based on heat cycles not necessary the glue. Basically the old badge stretches and contracts under heat, therefore it begins to lift over time. I think a metal badge might be the trick if the rumor is true.

Cheers!

I know I'll regret posting this, but no problems so far. Mine has 3,500 miles on her. My Saleen's not supposed to be my daily driver, but it's been warm and dry for the past few weeks so I can't help but drive her into work each day with the top down.

As for cash problems, I had heard from someone on the inside that a private equity firm had invested heavily in Saleen and solved its cash flow problems (thus no more bounced checks to vendors and employees). I could be mistaken. But hey, most of us have voided our Saleen warranties with mods anyway, right? And if '07 WERE the last year of Saleen (heaven forbid), then we'd really have some collectors on our hands, huh? Just a thought...

Also, I have to agree with ncponygirl's comment ("If you want a factory-made car with most of the production kinks worked out, get a car that they made millions of last year"). I have a few friends who own extremely low production vehicles (mostly overpriced British and Italian jobs), and they deal with just as many if not more problems than what I read about on these boards. Of course, they get far better service from the dealership and really, really nice loaner cars, but they also paid 2 to 4x what our Saleens cost. I'll take my Saleen with her imperfections here and there if it means I don't have to drive an equally fast (but painfully soulless and boring) Porsche, Vette, or BMW. Of course, I know it's easy for me to say this since I have not had to deal with endless repairs and/or clueless dealers, as many of you unfortunately have.

ORIGINAL: elburrito99
I'll take my Saleen with her imperfections here and there if it means I don't have to drive an equally fast (but painfully soulless and boring) Porsche, Vette, or BMW.


[sm=icon_cheers.gif]

Cheers!

Finally, some sanity on this subject. Our cars may be imperfect in a strict sense but that IS perfection to me. If everything was perfect life would be a bore.

ORIGINAL: Jonsey

Finally, some sanity on this subject. Our cars may be imperfect in a strict sense but that IS perfection to me. If everything was perfect life would be a bore.


Spoken like someone whose car has spent more time on the road than in the shop!

I have 2056 miles on the car (1000 put on in the first month) so you would be incorrect. It has had more time under the car cover in the garage.[8D]

Touche Jonsey. Can I keep my car in your garage? I'd rather it be there than in the dealer's.

I'll be glad when I can park my Saleen in my garage...lol...I got to for 3 weeks :)

ORIGINAL: 06SALEEN1246

I'll be glad when I can park my Saleen in my garage...lol...I got to for 3 weeks :)



Are you getting a vented hood installed, and the wing re-painted, right?

Whats taking so long??

Everything is ready to go as soon as I get the corner piece in from Saleen...and the paint shop can paint it....It had a poor patch job on the inside from the factory from when it was put on...It made it stick out off the car leaving a big gap...They were suppose to ship the new piece this week...My dealership kept the damaged part or I could be driving my car right now...

Well today the corner piece arrived from Saleen to the paint shop...They got it painted and said everything looked good...but guess what I have to drive another 180 mille round trip to my dealership to get 4 little clips off the piece they wouldn't let me bring back.....for the screws to fit...maybe by next week my car will be home...I hope

I feel your pain. :(
It really is frustrating to have these little PIA things interferring with the fun of driving what are, overall, really nice cars.
Reminds me of my then new 1989 Jaguar XJS and 1995 Lotus Esprit. When they worked, they were really fun.

Most of the posts in this thread are with 05+ cars. Let me tell you that Saleen's problems clearly date back to at least my 02 E and probably before that. Frankly, I'm disgusted with Saleen. Their so-called QC is non-existent as is their warranty and parts departments and probably others. I have had zero resolution on any of my car's issues from the small to the big problems. My latest problem found is clearly a Saleen issue that cost me over $600 and Saleen has ignored me. While Ford and the dealers are probably at fault on some of mine and ya'lls simple problems, ultimately Saleen took in the cars and retrofitted them to become Saleens. I don't care if it's "not my job", but if you see the bolt is not tight (for example) then tighten the darn thing! How can a Saleen leave the factory missing parts, etc? Come on....some of you are/were missing engine plaques.

The answer is simple. Saleen has schedules to keep. If something isn't right then it becomes the dealer's and your issue. It's cheaper in the long run. Take Saleen out of the equation and the same is true for any regular car or for any manufactured product. Get it out there and deal with the problems later. Face it, the days of customer service and quality is long gone. Part of any price you pay has already been taken into account that there will be problems or returns. We've all said this..."for this kind of money, I expect more..." Think again.

Okay, now that everyone is fuming at me.......Yes, the car is fun to drive, gets lots of looks, yada yada. But, to me, the problems and lack of care from Saleens standpoint clearly outweigh the cool-ness factor. Oh, and yes I've experienced the "surge of attention/care" when someone at Saleen is new or is in a good mood or whatever.....only to let the surge die down and I'm left frustrated again. And have you ever tried to order a part or even a shirt? What about all the excuses we've all been told?

After reading all the different subject posts along with my experience with Saleen has made me conclude that I'd gladly give up this car, but I owe too much. For sure, I'll never buy another one. I'd rather buy a stock vehicle (Ford of course) and then do whatever I want to. If you think this is harsh, I agree but my frustration level has peaked. Look at any given thread here and someone will inevitably bring up a problem.

Finally, I won't say who BUT someone at Saleen told me "....all these Mustang conversions, trucks, etc. are just the means for Steve to fund his real passion....S7" I guess I'll have to come up with 500k to buy an S7 if I "expect" quality control and customer service.

I doubt you'd find any better quality control out of an S7 either....The more I think about it in way the guys doing the clones probally have the right idea...Their cars are at least being put to get right with a passion instead of worry about slapping something together half a$$ and making a big fat profit off the consumer....

02Extreme21: I don't think your comments are harsh, nor am I fuming at what you wrote. Chances are there are plenty of us who have experienced at least a modicum of the frustration and disappointment you've expressed. Many theories of why the QC and other services have been sub-standard, including cash flow, manufacturing deadlines, dealer network, staff turnover, Steve Saleen's focus on other products, and plain old incompetence, have been surmised. For those of us who have endured or are currently experiencing problems with their cars, the reason is no longer as important as the solution.

Someone -- either a customer on this forum or a Saleen staffer -- should do his/her product a favor and make sure Steve and investors see all posts in this thread, most importantly yours. Those of us with newer cars are trusting things will get better. Your experience is altering that expectation, and not for the better. A company can only have so many dissatisfied customers, and only so many who are so public with their frustrations. These posts (and I've contributed several) not only hurt future sale of Saleens, they hurt the value and marketability of those we already own! Even those cars that have never had any problems, and we've read about those as well, will suffer in the eyes of the market! Is that what any of us wants? No way! It would be no surprise if there were an attorney out there reading these posts over the past few weeks/months and formulating a concept that contains three words (I won't utter them, but they rhyme with Frass Fraction Flawflute).

SALEEN: Give us a solution!

And to those whose cars have given them few or no difficulties: you are so fortunate and I hope you have been counting your blessings. Many of us wish we could be in your shoes (or your car!). Please, please continue to post your positive experiences. They give us hope and help maintain the value of the car in the eyes of the public. But also, please have compassion for those of us not so fortunate and understand we are not making things up or "just being difficult". We have serious issues with the car, the dealers, the company, etc. and we need your support and your reminders that the frustrations and disappointments will abate and it'll all be worth it one day.

Finally, how lucky we all are (happy customers, dissatisfied customers, potential customers and Saleen) to have this amazing forum that is such a source of support, enthusiasm, information, knowledge and generosity. I am so impressed with this community and so proud to be a part of it.

I'm wanting to post positive things...I promiss :) But When you buy a brand new car July 11th to enjoy for the summer and get to drive it a total of 3 weeks since new two weeks then...then one week a month and 3 weeks later going from one paint shop to another....and its been in the paint shop ever since...which it still is as I write...over what should have been minor issues....It is hard to be real positive...Hopefully Monday I'll have it back for a while....:)

Well- all of these issues are the reason I bought the base model Saleen to upgrade myself.

I couldn't justify dropping 60 grand on the S/C model with the QC issues I was reading about. I could live with the little bugs for 40 grand. I will still come out cheaper in the long run to upgrade the hood and spoiler (in progress), install the S/C and gauges, and add the front brakes. I also don't believe the hit from it not being "S/C'ed" from the factory will be much, if at all. Watching eBay over the last year has provided enough feedback o be comfortable doing my own upfit.

I also agree with the poster that said Saleen simply uses the sale of the Saleen Mustangs and F150's to fund and market his S7.

You don't have to be a brain surgeon to figure that one out.

I am still happy overall right now with my purchase, though.

Amy,
Very well put!
I doubt that Saleen cares; but, if I had been smart enough to read this forum, before buying, I would have bought something else. Like my Lotus Esprit and 1988 and 1989 Jaguars*, the PIA factor eventually exceeded the "cool" factor. [sm=rant.gif]

_________
* IMO, newer Jaguars, produced under Ford's ownership, are excellent cars. [8D]

ORIGINAL: walc

Amy,
Very well put!
I doubt that Saleen cares; but, if I had been smart enough to read this forum, before buying, I would have bought something else. Like my Lotus Esprit and 1988 and 1989 Jaguars*, the PIA factor eventually exceeded the "cool" factor. [sm=rant.gif]

_________
* IMO, newer Jaguars, produced under Ford's ownership, are excellent cars. [8D]





Meto...I'm sure someone makes a $50,000 car that doesn't have all these problems...

ORIGINAL: unclemilti

Well- all of these issues are the reason I bought the base model Saleen to upgrade myself.

I couldn't justify dropping 60 grand on the S/C model with the QC issues I was reading about. I could live with the little bugs for 40 grand. I will still come out cheaper in the long run to upgrade the hood and spoiler (in progress), install the S/C and gauges, and add the front brakes. I also don't believe the hit from it not being "S/C'ed" from the factory will be much, if at all. Watching eBay over the last year has provided enough feedback o be comfortable doing my own upfit.

I also agree with the poster that said Saleen simply uses the sale of the Saleen Mustangs and F150's to fund and market his S7.

You don't have to be a brain surgeon to figure that one out.

I am still happy overall right now with my purchase, though.




Make sure you get the aluminum hood and not that boat anchor fiberglass thing that needs hours and hours of prep work...The few hundred more for the aluminum is well worth it...I wish I had new about the 2 different hoods before I bought my fiberglass one...but when I bought it my car was brand new...I didn't know anything about Saleen's service and products....

ORIGINAL: 06SALEEN1246


ORIGINAL: walc

Amy,
Very well put!
I doubt that Saleen cares; but, if I had been smart enough to read this forum, before buying, I would have bought something else. Like my Lotus Esprit and 1988 and 1989 Jaguars*, the PIA factor eventually exceeded the "cool" factor. [sm=rant.gif]

_________
* IMO, newer Jaguars, produced under Ford's ownership, are excellent cars. [8D]





Meto...I'm sure someone makes a $50,000 car that doesn't have all these problems...



YES, but does someone make a $50,000 car that you dont see on the roads everyday or every week? I have yet to see another 05/06 Saleen in my area. I paid for the exclusitivity. All the other cars were starting to look 'bland' to me. I could have easily waited for next year M3 to be released but I chose the Saleen. Even the new M3 was not looking that appealing.

Well I'll be more happier with my car when it sees the road...right now it has seen the road for 3 weeks..only two of those 3 it had all the parts on the car...It has seen....17 weeks of shop time sine purchasing in July

4 months to get minor things right seems excessive not to mention losing another $1200 in insurance payments from not driving the car....

ORIGINAL: 06SALEEN1246

4 months to get minor things right seems excessive not to mention losing another $1200 in insurance payments from not driving the car....


Unfortunetly, that is the problem. It is the fact that your Ford dealership has to get approval for all the Saleen stuff before they can do any work. I am trying to get that approval now too.

I still have my fingers crossed that tomorrow I'll bring it home :)

I know all of you guys and Gals hope and pray that something about customer service will improve but it will not and has been this way from the beginning. You say, "I want a Saleen Mustang" and that's that. Those of us that have been around from the beginnning and know that this is true and prefer to purchase and deal with bug and issues that like have been described earlier in the thread are common for all specialty low production spots cars. Sorry for the run on's. The age of the internet here and all of the new messageboards have only given a voice to all of the "new school" Saleen Mustang owners able to vent about what we have known since 1987 and that's a fact.

I agree the stakes are higher now since a loaded S281 S/C car out the door is upwards of $60k. 10 years ago the S351 R Code was the top shelf Saleen and hovered around the same price. The E car out the door is considerabley more. I guess all I'm trying to say is that all of these issues customers are complaining about are par for the course and have always been there. Nothing will change that other than Saleen going out of business all togther.

ORIGINAL: 06SALEEN1246


ORIGINAL: unclemilti

Well- all of these issues are the reason I bought the base model Saleen to upgrade myself.

I couldn't justify dropping 60 grand on the S/C model with the QC issues I was reading about. I could live with the little bugs for 40 grand. I will still come out cheaper in the long run to upgrade the hood and spoiler (in progress), install the S/C and gauges, and add the front brakes. I also don't believe the hit from it not being "S/C'ed" from the factory will be much, if at all. Watching eBay over the last year has provided enough feedback o be comfortable doing my own upfit.

I also agree with the poster that said Saleen simply uses the sale of the Saleen Mustangs and F150's to fund and market his S7.

You don't have to be a brain surgeon to figure that one out.

I am still happy overall right now with my purchase, though.




Make sure you get the aluminum hood and not that boat anchor fiberglass thing that needs hours and hours of prep work...The few hundred more for the aluminum is well worth it...I wish I had new about the 2 different hoods before I bought my fiberglass one...but when I bought it my car was brand new...I didn't know anything about Saleen's service and products....


So, 06Saleen1246, part of the 17 weeks in the shop is due to putting in an engine upgrade and a new hood that had to be painted? Just curious.

ORIGINAL: abbas

ORIGINAL: 06SALEEN1246


ORIGINAL: walc

Amy,
Very well put!
I doubt that Saleen cares; but, if I had been smart enough to read this forum, before buying, I would have bought something else. Like my Lotus Esprit and 1988 and 1989 Jaguars*, the PIA factor eventually exceeded the "cool" factor. [sm=rant.gif]

_________
* IMO, newer Jaguars, produced under Ford's ownership, are excellent cars. [8D]





Meto...I'm sure someone makes a $50,000 car that doesn't have all these problems...



YES, but does someone make a $50,000 car that you dont see on the roads everyday or every week? I have yet to see another 05/06 Saleen in my area. I paid for the exclusitivity. All the other cars were starting to look 'bland' to me. I could have easily waited for next year M3 to be released but I chose the Saleen. Even the new M3 was not looking that appealing.


Well- You do see them quite a bit, but damn they still look good, and dollar for dollar I don't think it can be beat. That is the 07 Vettes.

I spent 2 days in one before buying the Saleen, and it was WORLDS better than the 01 I had. Very impressed with just about everything on it from the handling to the motor to the paint.

But..I had ALREADY had a Vette..never had the Saleen. So, the Saleen is in the driveway for now.

For now.

Here is what happened It took 3-4weeks to fix my cruise control...Saleen didn't program that my car had cruise in the computer...My question find a 2006 GT that don't have cruise? So that took a month getting the computer straight they had to get 3 computers from Saleen before that was fixed...also there was a paint chip fairly bad on top of the rear spoiler it had to go to the paint shop that ford picked...When I got my car back the paint was a differen color yellow (lighter) And they had white paint all over my drivers seat :( So i didn't take it like that....So after another 3 week ordeal I got my car back...Paint still not match...had a scratch in the corner spoiler a chip in the deck lid and mirror cover was chipped......seats were cleaned except for where the seats are darker now from the cleaner they used...Anyway my hood I had ordered from Haney which had been at another paint shop for nearly two months I decided to go ahead and get it painted while i had my car and let them look at the damage....When they looked at it they told me there is no way a car like that would have left their shop in that kinda condition...so i got on the phone and told them I had a shop to fix it....Ford place said go ahead and get them to to send an estimate.......I got to drive my car a week in between while they prepped my hood...Brought my car in...The first paint on the hood didn't match...so it took 4 days of phone calling back and fourth to Saleen to get the paint brand...after that Hood was painted within two days....they proceeded to fix my spoiler that Ford said send an estimate...Ford said they wouldn't pay for nothing but the middle spoiler that i'd have to show them the damage...so I drove my car back to the ford dealership 90 miles away to see what they've seen before...got the ok then straight to the paint shop...after painting the rear spoiler it was discovered why one of the pieces didn't fit...it was broke on the inside...so another trip to the dealership bringing the broke corner piece to them...I was told if i brought it back i could drive the car till the new one arrived...but the ford place kept it...well Friday the new piece came in...guess what the clips i need to attach it or on the piece 90 miles away...i'm headed there today...to get the clips if they still have my piece...if not i'm sure another week of waiting for 4 little metal clips from Saleen...The ford place never returned my call Friday after this was discovered....So If they have the piece at the Ford place I;ll finally get to drive my Saleen home ...Since purchasing it brand new July 11th....:)

" Saleen Quality Control " is an oxymoron.

Well reading this thread, I am happier I went the way I did then [purchased a new 06 GT and then had the suspension kit, short shifter, pedals, HIDs and Series VI installed by Saleen....]

Sad that they have decent to great products and product line but keep dropping the ball before crossing the goal line...

Sorry ao many of you have been put through the ringer with these problems... [>:]

And I was wondering about the financial sitaution myself - I find it curious to possibly be in 'dire straights' financially and open a RETAIL store in CA......

ORIGINAL: Burke0011

Well reading this thread, I am happier I went the way I did then [purchased a new 06 GT and then had the suspension kit, short shifter, pedals, HIDs and Series VI installed by Saleen....]

Sad that they have decent to great products and product line but keep dropping the ball before crossing the goal line...

Sorry ao many of you have been put through the ringer with these problems... [>:]

And I was wondering about the financial sitaution myself - I find it curious to possibly be in 'dire straights' financially and open a RETAIL store in CA......



I doubt the dire financial straits BS. But I don't doubt that with the competition AND opening a new store that cash flow is pretty tight.

ORIGINAL: 06SALEEN1246

Here is what happened It took 3-4weeks to fix my cruise control...Saleen didn't program that my car had cruise in the computer...My question find a 2006 GT that don't have cruise? So that took a month getting the computer straight they had to get 3 computers from Saleen before that was fixed...also there was a paint chip fairly bad on top of the rear spoiler it had to go to the paint shop that ford picked...When I got my car back the paint was a differen color yellow (lighter) And they had white paint all over my drivers seat :( So i didn't take it like that....So after another 3 week ordeal I got my car back...Paint still not match...had a scratch in the corner spoiler a chip in the deck lid and mirror cover was chipped......seats were cleaned except for where the seats are darker now from the cleaner they used...Anyway my hood I had ordered from Haney which had been at another paint shop for nearly two months I decided to go ahead and get it painted while i had my car and let them look at the damage....When they looked at it they told me there is no way a car like that would have left their shop in that kinda condition...so i got on the phone and told them I had a shop to fix it....Ford place said go ahead and get them to to send an estimate.......I got to drive my car a week in between while they prepped my hood...Brought my car in...The first paint on the hood didn't match...so it took 4 days of phone calling back and fourth to Saleen to get the paint brand...after that Hood was painted within two days....they proceeded to fix my spoiler that Ford said send an estimate...Ford said they wouldn't pay for nothing but the middle spoiler that i'd have to show them the damage...so I drove my car back to the ford dealership 90 miles away to see what they've seen before...got the ok then straight to the paint shop...after painting the rear spoiler it was discovered why one of the pieces didn't fit...it was broke on the inside...so another trip to the dealership bringing the broke corner piece to them...I was told if i brought it back i could drive the car till the new one arrived...but the ford place kept it...well Friday the new piece came in...guess what the clips i need to attach it or on the piece 90 miles away...i'm headed there today...to get the clips if they still have my piece...if not i'm sure another week of waiting for 4 little metal clips from Saleen...The ford place never returned my call Friday after this was discovered....So If they have the piece at the Ford place I;ll finally get to drive my Saleen home ...Since purchasing it brand new July 11th....:)



Wow. That is incredible.

I don't know how you have kept your composure. I'd have made them put in new seats, I would have probably called the BBB, or threatened legal action.

Sorry for all the troubles.

ORIGINAL: abbas

YES, but does someone make a $50,000 car that you dont see on the roads everyday or every week? I have yet to see another 05/06 Saleen in my area.


Maybe that's because they're all in the shop! [sm=smiley4.gif]

ORIGINAL: 06SALEEN1246

Here is what happened It took 3-4weeks to fix my cruise control...Saleen didn't program that my car had cruise in the computer...My question find a 2006 GT that don't have cruise? So that took a month getting the computer straight they had to get 3 computers from Saleen before that was fixed...also there was a paint chip fairly bad on top of the rear spoiler it had to go to the paint shop that ford picked...When I got my car back the paint was a differen color yellow (lighter) And they had white paint all over my drivers seat :( So i didn't take it like that....So after another 3 week ordeal I got my car back...Paint still not match...had a scratch in the corner spoiler a chip in the deck lid and mirror cover was chipped......seats were cleaned except for where the seats are darker now from the cleaner they used...Anyway my hood I had ordered from Haney which had been at another paint shop for nearly two months I decided to go ahead and get it painted while i had my car and let them look at the damage....When they looked at it they told me there is no way a car like that would have left their shop in that kinda condition...so i got on the phone and told them I had a shop to fix it....Ford place said go ahead and get them to to send an estimate.......I got to drive my car a week in between while they prepped my hood...Brought my car in...The first paint on the hood didn't match...so it took 4 days of phone calling back and fourth to Saleen to get the paint brand...after that Hood was painted within two days....they proceeded to fix my spoiler that Ford said send an estimate...Ford said they wouldn't pay for nothing but the middle spoiler that i'd have to show them the damage...so I drove my car back to the ford dealership 90 miles away to see what they've seen before...got the ok then straight to the paint shop...after painting the rear spoiler it was discovered why one of the pieces didn't fit...it was broke on the inside...so another trip to the dealership bringing the broke corner piece to them...I was told if i brought it back i could drive the car till the new one arrived...but the ford place kept it...well Friday the new piece came in...guess what the clips i need to attach it or on the piece 90 miles away...i'm headed there today...to get the clips if they still have my piece...if not i'm sure another week of waiting for 4 little metal clips from Saleen...The ford place never returned my call Friday after this was discovered....So If they have the piece at the Ford place I;ll finally get to drive my Saleen home ...Since purchasing it brand new July 11th....:)


Dang!!! Now I feel like a real whiner after throwing a tantrum over a little ol' dealer-installed dent and 2 weeks to complete a day's worth of work! If I had gone through all you did, I'd be camped on Steve Saleen's office door AND sent letters to Ford, BBB, all local newspapers and TV stations, Motor Trend, JD Power, Ralph Nader, what's-her-head who Julia Roberts played in the flick about carcinogens getting in water, Congress, all consumer advocacy groups, etc. Furthermore I'd probably be dictating the letters from the loony bin because I'd be in a straightjacket!

I have an aunt in San Diego who had all kinds of issues with her new Caddy. So she took it to the dealer, handed the service dude the keys and said "here, you take it, I don't want it any more!" and she left. This caused all kinds of freak-out because they didn't want the liability of the car but if they sued her, all of the bad service and incompetence they displayed would be made public. So they took the car back and returned all of her money! Which is probably what the courts would have done!

bad thing about leaving the keys I only owe about $12,000 on my car I put $30,000 down payment and have already sent two $5000 payments...:( And today my usual luck I got the corner spoiler piece for the clips from the dealership...brought it to the body shop and the body shop was closed early today...Well maybe in the morning...:)

Hey, at least you won't have to wait a week for the clips as you feared....

yep...so that is one good thing...:)

Excuse the long rant.

I spent a lot of time this weekend driving the Saleen and thought more about the comments on this post asking why a $50k+ Saleen doesn’t meet quality levels of other $50k cars. I then asked myself a few questions (I talk to myself a lot when I’m flying down the 90 Freeway at 110+ mph), like "to what other cars are we comparing the Saleen" and “what else could I get for the price of my Saleen SC Vert”?

The latter question came to mind because the Saleen quality debate reminds me of how my fellow UCLA fans complain about UCLA’s football coaches. Each November, we declare that UCLA's football coach must be fired, but nobody seems to come up with who UCLA could hire for the same $$$ (UCLA’s a public school in a quasi-socialist state, remember). Here, too, nobody seems to be offering up the magic alternative to our beloved Saleen. Maybe it’s because nobody’s asked. Maybe it’s because there’s nothing as fast/cool/whatever that costs anything close to our Saleens. I think it’s the latter.

Not wanting to engage in exhaustive research (when not thinking about the Saleen, I do actually work and spend time with my wife and kids), I went over to Automobile Magazine’s website and pulled up the page of reviews of convertibles published over the last 2+ years:
http://www.automobilemag.com/reviews/convertibles/
Not an exhaustive list of alternatives, but it probably hits just about anything I’d consider. For those with coupes, check out: http://www.automobilemag.com/reviews/coupes/

I generally found 3 types of cars:
(1) “comfortable,” dependable, non-performance cars priced in the same price range (Volvo, BMW 3 series, Chrysler, Audi, Lexus);
(2) “sporty,” dependable cars priced in roughly the same price range (BMW M3, Boxster);
(3) really fast, luxurious, possibly dependable cars, that cost $100k+ (M6, AMGs, 911, Aston Martin, Jag XKR, Maserati).

There was a Lotus, which seemed to be a possibility. It looks cool, has character, is really fast, and is cheap. But I need back seats for my kids and I’m not driving a 1.8 liter Toyota engine.

So you want a $50k+ vert that is comfortable and won’t break down? Try a Lexis, BMW, or maybe even a Volvo. You want a 400hp+ vert that hits 60 in the mid 4-second range and tops out around 170mph? Write a check for $100k to $200k (and brace yourself for electrical problems and $500 tune-ups).

One last thought, how many times have you gotten into a conversation about cars with someone (fellow Saleen owner or not) solely because you have a Saleen? Last week, I came home from a jog and my wife said a guy had just pulled up to our house in an old Mustang and knocked on our door to ask about our Saleen in the driveway. He left his phone number and when I called him back, I learned that he lives a few blocks away and owns an original Shelby GT350 that he takes out on Sundays. He wanted to ask me how I liked my Saleen because he just ordered a Parnelli Jones. We talked for a while, I offered to take him out in my Saleen, and he said he’d stop by on one of his Sunday drives so I could check out the Shelby. As a car fiend and gearhead, I thought that having this gentleman knock on my door to talk cars was as cool as it gets. I wonder how often something like that happens to owners of 911s, Vettes, AMGs, M series, etc.

Just my $.02.

Well said 99.

Great post burrito! Everytime I'm in my car out someplace it starts conversations. Also when I have contractors here at the house they also just go crazy for it. I took my friend (also my carpenter) on a quick spin and he loved it.

GO BRUINS! :D (I think they will fire Dorrell this year)

Bravo, ElBurrito!
Having four seats is as big a deal for me as having the coolest car on the road.

Way to pull the thread back up to a more positive note, burrito.

chuckdoc

Having just sold my 03 M3 convertible, I can say that even that car has had its share of problems too.

I dont believe there is any perfect cars.

Before the M3, I drove a Mercedes SLK. I bought the car because I figured Mercedes had a good track record for quality. Boy, I was sure wrong. That car had more problems than I could think of. What made me mad more than anything else was that when I took to car into the dealership for some repair work, I commented to the service guy that I bought the car because in the past Mercedes has always had good quality cars. The service guy replied ' People dont buy a Mercedes for the quality, they buy it for the NAME'. Needless to say, I sold the Mercedes and have not bought one since.

Agreed! I love my Saleen despite the challenges. The love grows when I can drive her and shrinks when she's in the shop. I guess that's not exactly "unconditional love" is it?

Well I went to pick up my car today....putting the new corner piece back on the car the paint chipped....:( My usual luck...The paint guy said he'd fix it...The good thing is I had the other corner piece I had brought back from the Ford dealership...We put it on temporary and I finally got to bring my car home...And my 3rd brake light appears RED not Pink...It is a row of LEDS...So hopefully I have the right one:)...My side window louvers still feel tight...:) My car was real dusty from dust and stuff from the paint shop so I pulled it into a little car wash...I had a couple of guys looking at my car...One thought it was the new Shelby ...lol...one was taking pictures with his cell phone camera...Saying thats a SALEEN ...thats a SALEEN....they really liked it and were excited about the car...you don't get those reactions with every car out there...:)

ORIGINAL: 06SALEEN1246
so I pulled it into a little car wash...I had a couple of guys looking at my car...One thought it was the new Shelby ...lol...one was taking pictures with his cell phone camera...Saying thats a SALEEN ...thats a SALEEN....they really liked it and were excited about the car...you don't get those reactions with every car out there...:)


[sm=smiley32.gif]

Yay! Now go out and enjoy the car! Maybe put off having the paint chip fixed until you're on vacation. I cry a little every time I get a little chip, but I drive it daily, so that's to be expected.

I've owned 9 Mercedes; including, an E55 AMG, and quality control is mediocre.

ORIGINAL: walc

I've owned 9 Mercedes; including, an E55 AMG, and quality control is mediocre.


HALLELUJAH!!!

1. Glad to bring some positive vibes to the forum. Ultimately, we're all passionate about cars and we all seem to love our Saleens. That's what keeps me coming back to read all of your insightful comments, thoughts, and suggestions.

2. Nice to hear walc and abbas confirm that the euro-lux cars can have quality issues as well. I myself only buy American :D, though its tougher to say what "American made" is anymore.

3. dot -- I hope UCLA gives Dorrell another year or two. He found a great defensive coordinator. Now he just needs to get an offensive coordinator as good as Tom Cable was.

ORIGINAL: elburrito99

3. dot -- I hope UCLA gives Dorrell another year or two. He found a great defensive coordinator. Now he just needs to get an offensive coordinator as good as Tom Cable was.



Yeah he's a good level headed head coach. I think they'll can him though if they don't get a bowl bid.

While I might agree with the uplifting, put our hands together and sing kumbya "its not bad quality control" posts- I think somewhere a point is missed.


How can we compare quality and/or bugs in a car that is already built, and then drop shipped to another place to be FITTED with AFTERMARKET panels and a S/C- to a car that rolls down an assembly line, with thousands of others, where numbers of different people touch it and build it from the ground up with everything from fuses to engines?

I have had a TON of nice cars too- BMW, Corvette, NSX, HiPo trucks..you name it. Ya know what? I never had body panels suddenly come apart or have things blow off the car at 70 mph. Did I ever have problems? Sure. But I can't really say I can be too pissed when an ABS module goes out on my BMW, when BMW makes THOUSANDS of cars a year. Did some vehicles break down? Sure, a few. But I didn't wait long to get parts and service- many times I had my vehicle back in less than a day.

We are talking about a car in our Saleen that is Limited Production, and only has parts ADDED to it. If you are kicking out 1500 cars a year, there should be no excuse for fasteners missing, panels popping loose, or paint that doesn't match. No excuse for runs in the paint, or chips and gouges in the paint BEFORE it gets to the dealer. No excuses for parts that take weeks to get to a dealer. No excuses, period. Its not a mass production car.

Kick out 20,000 a year, and then we can dice it up, dance and sing, and chalk it up to "mass production".

Simple as that.

[sm=exactly.gif]

Point well taken.

I agree the Mustangs Saleens are not fully hand built and they are really limited should come out perfect.


I had problems with cars before but it has only taken days not weeks to receive parts.

Every car has its problems but by far everything that Saleen has put on the car has had to be adjusted or re-adhered in some way.

It’s kind of pitiful for such an expensive mustang.

I think you're missing my point, which is that when one buys a Saleen, they're getting performance, looks, and exclusivity; possibly at the expense of paint quality or body fit. Moreover, to get the "whole package" of high performance, high quality paint, and high quality body fit, one would have to pay 2x to 4x what they'd pay for a Saleen.

I agree body panels should not be flying off. I've never had that problem, and I don't believe most others have either. I'm sorry you've had such issues.

As for other manufacturers, I know folks with BMWs, MBs, and even Vettes who have had interior trim pieces fall apart, power windows open erratically, signal lights that don't work, trunks that won't open, and all kinds of engine problems. Such problems from major manufacturers is even more remarkable since, I would guess, it is much EASIER to produce 50,000 BMW 330s with a high quality paint job and perfectly fit panels because more $$$ can be invested in the car's design and production process (which is likely handled largely by electronic/automated processes).

Ultimately, I'm not trying to get everyone to sing kumbaya. I'm just pointing out what we're getting for our dollar and what our alternatives are at this price point.

ORIGINAL: unclemilti

While I might agree with the uplifting, put our hands together and sing kumbya "its not bad quality control" posts- I think somewhere a point is missed.


How can we compare quality and/or bugs in a car that is already built, and then drop shipped to another place to be FITTED with AFTERMARKET panels and a S/C- to a car that rolls down an assembly line, with thousands of others, where numbers of different people touch it and build it from the ground up with everything from fuses to engines?

I have had a TON of nice cars too- BMW, Corvette, NSX, HiPo trucks..you name it. Ya know what? I never had body panels suddenly come apart or have things blow off the car at 70 mph. Did I ever have problems? Sure. But I can't really say I can be too pissed when an ABS module goes out on my BMW, when BMW makes THOUSANDS of cars a year. Did some vehicles break down? Sure, a few. But I didn't wait long to get parts and service- many times I had my vehicle back in less than a day.

We are talking about a car in our Saleen that is Limited Production, and only has parts ADDED to it. If you are kicking out 1500 cars a year, there should be no excuse for fasteners missing, panels popping loose, or paint that doesn't match. No excuse for runs in the paint, or chips and gouges in the paint BEFORE it gets to the dealer. No excuses for parts that take weeks to get to a dealer. No excuses, period. Its not a mass production car.

Kick out 20,000 a year, and then we can dice it up, dance and sing, and chalk it up to "mass production".

Simple as that.

ORIGINAL: elburrito99

I think you're missing my point, which is that when one buys a Saleen, they're getting performance, looks, and exclusivity; possibly at the expense of paint quality or body fit. Moreover, to get the "whole package" of high performance, high quality paint, and high quality body fit, one would have to pay 2x to 4x what they'd pay for a Saleen.



I could not disagree more. Although I have had some issues with Saleen's responsiveness (which they corrected in my case) and Ford dealer service quality, for the most part I have been very lucky with the looks, performance, paint, fit, etc. of my car. If I bought a car, at any price, regardless of whether it was mass-produced or limited edition, and it didn't meet all of my criteria, I'd take it back in a nanosecond. Why on earth is it advisable -- or even okay -- for the customer to settle? Will that make better cars going forward? Anybody remember the Japanese car invasion?

Do you think Steve Saleen, his investors, or anyone with a room temperature IQ at Saleen is OKAY with producing a sub-standard product? They sat in a meeting and said "Well, we'll make a limited edition high performance car that looks cool but let's not worry too much about exterior quality, post production QC or customer service."?? If I were SAR, or any of the other good people who have gone out of their way to help at Saleen, I'd be offended by your low expectations. As a professional, I'm motivated by the high expectations of my clients. They make me better!

ORIGINAL: AmyVCTexas
As a professional, I'm motivated by the high expectations of my clients. They make me better!


Likewise.
I expect most, if not all, of us are well paid. I doubt any of us expect to remain well paid, if we deliver sub-standard work product.
Saleen is a, comparably, very expensive Ford Mustang GT. So, why should we settle for a premium price product with more flaws than a base Mustang?

That's the conundrum. You know some people do care about quality but clearly there's nothing in place to insure it. There are some simple examples where having a checklist or procedure in place would avoid problems.

The best example of this total lack of professional procedure is with Abbas' PCM module that is still wrong after three tries. There is no excuse for shipping a faulty PCM. It reminds me of the hilarity of the credits on Monty Python and the Holy Grail. Those responsible for the sacking have too been sacked.

Will somebody pm me when we finally let this topic go? That way, I can come back to read the Saleen forum. Right now, this thread is like a wreck on the side of the highway... I don't want to read it, but if I see it pop up again, I can't help but look!
[sm=smiley24.gif]

I was missing a part from my SC kit and Saleen overnighted the missing part to me. Its not all bad fellas!

i guess i consider myself lucky! saleen has been very responsive to my list of warranty repairs including replacing an inexplicably cracked scenic roof. carlos duran, bill vaughn and steve passey have all come through for me in which i'm very appreciative of.

Saleen didn't get in any hurry to send me my corner piece on my spoiler...I guess they figure nearly 4 weeks without a car whats another week to wait on the part...even though the dealership claimed they would over night it...:(

cdmsaleen, you and I and a few others are fortunate to live near Irvine. I too have had nothing but great service when I take my car in to them directly. I'll always give them credit for that.

Too bad Saleen doesn't offer great service through their dealer network...Last time I was at my dealership they didn't have a single Saleen in stock...I think they switched to the Foose mustangs...It did look like a lot better attention to detail was given to the Foose ...I guess I should've waited...It looks like Chip FTW :)

ORIGINAL: ncponygirl

Will somebody pm me when we finally let this topic go? That way, I can come back to read the Saleen forum. Right now, this thread is like a wreck on the side of the highway... I don't want to read it, but if I see it pop up again, I can't help but look!
[sm=smiley24.gif]


I think you just answered your question- don't look at the thread if it bothers you to read about legitimate QC issues. I feel for people who have had their cars sitting for weeks while stuff was waiting to be done. I also hope this thread keeps going, someone at Saleen prints it out, and puts it on Steve Saleens desk.

While they are at it, if they want to hire me, for instance, to be a QC guy and make sure no car leaves the plant without problems, I would certainly entertain the offer. I have 200 company employees, and if any of them let something go by the boards- it a reflection on me. I don't like when things aren't the way they need to be. Maybe Amy could run customer service?


I washed my Saleen last night, backed it out of my shop, and saw 3 white "plugs" laying where the car had been.

Wow..guess my lower door skirt decided to give birth to 3 plastic pieces for no reason whatsoever.

unclemilti,
Don't you know? We are all supposed to pretend the Emperor is wearing clothes. :D

ORIGINAL: unclemilti

While they are at it, if they want to hire me, for instance, to be a QC guy and make sure no car leaves the plant without problems, I would certainly entertain the offer. I have 200 company employees, and if any of them let something go by the boards- it a reflection on me. I don't like when things aren't the way they need to be. Maybe Amy could run customer service?




I'd do it in a heartbeat, but only if I could work from Fort Worth. :)

ORIGINAL: AmyVCTexas


ORIGINAL: unclemilti

While they are at it, if they want to hire me, for instance, to be a QC guy and make sure no car leaves the plant without problems, I would certainly entertain the offer. I have 200 company employees, and if any of them let something go by the boards- it a reflection on me. I don't like when things aren't the way they need to be. Maybe Amy could run customer service?




I'd do it in a heartbeat, but only if I could work from Fort Worth. :)



Got to move to either Troy or Irvine (I will take Irvine myself) unless you open a Saleen branch in Forth Worth :D

As alot of you know i'm getting ready to order an 07 Saleen. After reading some of the posts regarding QC i'm quite concerned . My question for you current Saleen owners is the QC really that bad or is it an issue with the dealer from whom you purchased the car. Secondly has anyone talked with Bill Tally and brought these QC issues to his attention.Finally i thought i read on this forum that Saleen has cash flow problems, is this correct ? I certainly hope that all of you whom have unresolved issues put them in writing and forward them to management at Saleen.

sf49er> Did you ever get your 07 Saleen after reading all these replies to your question ?

I emailed him a while back and he had changed his mind. I am not sure if he had it changed based it on these posts.

No problem with my Roush and my Roush dealer. Anything I bring it in for they take care of it.

As long as your happy that's all that matters.

SEE "SALEEN WARRANTY KIT" POST!