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RE: Ford apparently squashed Kzinti...

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RE: Ford apparently squashed Kzinti... - 5/19/2006 7:30:06 PM   
ford4v429


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heya 05BLUEGT-

the USA today info I have never seen- but recalled reading about it, found it mentioned in a thread you started here last July(where I heard about it from) http://www.mustangforums.com/m_600051/tm.htm

question- did you see the article/perhaps keep a copy/know approx when it came out? any help appreciated :)

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RE: Ford apparently squashed Kzinti... - 5/19/2006 8:52:26 PM   
allfyre


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Yeah I think you and I were waiting on ours at about the same time.

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RE: Ford apparently squashed Kzinti... - 5/19/2006 9:46:51 PM   
Soc06Stang

 

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i agree with most posts above, i'd gladly support him and send out a letter.

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RE: Ford apparently squashed Kzinti... - 5/19/2006 11:40:12 PM   
bushbanger

 

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I would be very interested in supporting Mr.K . He was more help to me than the stupid dealer that ****ed my order up ...If anyone has a e mail for the powers to be please post it .. I will e mail or call these mf'ers.. It is a shame that customer service has come to this ..**** the customer ...and everybody wonders why the jobs in the u.s are going to other countries...nobody gives a **** anymore

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RE: Ford apparently squashed Kzinti... - 5/20/2006 12:04:59 AM   
Newbreedgt05


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I never dealt with Mr. K personally, but I've read all the threads and saw all the help he gave you guys. It's nice to have someone who can tell you what's going on since most of the Ford dealers are incompetent. I'd be willing to sign a petition or do anything to help him.

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RE: Ford apparently squashed Kzinti... - 5/20/2006 12:28:32 AM   
ford4v429


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quote:

ORIGINAL: Professor Wizard

Only the messages the under-management want to forward to the upper-management will make it through. Us, as a lowly customer can not call any Executive at Ford direct. Or email him, or write him. as He personally doesn't recieve anything we send. Everything goes through a secretary, guard or some filter to shelter the Executive from hearing what he doesn't want to see or hear.

Such is life - in the Big Corporate World.


theres always a way ;)

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RE: Ford apparently squashed Kzinti... - 5/20/2006 1:50:49 PM   
ford4v429


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Moderators:

any chance on getting a sticky on this- I think it would get more posts and perhaps even just printing out the thread and sending off to ford might be 'something' to do until we can figure out a petition type thing- more time goes by, less likely to get any action... thanks for any consideration on this.

_____________________________

HELP TRY TO REINSTATE KZINTI!
CLICK HERE: http://www.mustangforums.com/fb.asp?m=1441695

(in reply to ford4v429)
Post #: 27
RE: Ford apparently squashed Kzinti... - 5/21/2006 12:32:34 PM   
05BlueGT


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quote:

ORIGINAL: ford4v429

Moderators:

any chance on getting a sticky on this- I think it would get more posts and perhaps even just printing out the thread and sending off to ford might be 'something' to do until we can figure out a petition type thing- more time goes by, less likely to get any action... thanks for any consideration on this.

+1


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08 GT500 vapor silver with all the options except for NAV.

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Post #: 28
RE: Ford apparently squashed Kzinti... - 5/22/2006 11:03:00 AM   
4wheelkillr


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+2..

Kzinti helped me out big time as well!!

I waited over 7 months for my GT and got nothing but BS from the dealer. This guy kept my sanity and did a service that no other Ford Employee or Dealership employee was willing to do!!

I'll sign whatever petition there is to get Ford to wisen up a little bit.
quote:

ORIGINAL: 05BlueGT


quote:

ORIGINAL: ford4v429

Moderators:

any chance on getting a sticky on this- I think it would get more posts and perhaps even just printing out the thread and sending off to ford might be 'something' to do until we can figure out a petition type thing- more time goes by, less likely to get any action... thanks for any consideration on this.

+1




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Post #: 29
RE: Ford apparently squashed Kzinti... - 5/22/2006 11:12:36 AM   
06GT4RAD


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Mr. K was also a great help to me as well and i think it is a crime to punish him for providing a service that Ford should have already been providing to us.

Richard

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Post #: 30
RE: Ford apparently squashed Kzinti... - 5/22/2006 4:43:44 PM   
W1ldcat

 

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Another case of "No good deed goes unpunished"
If someone comes up with a way to help post it here of course..

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Post #: 31
RE: Ford apparently squashed Kzinti... - 5/22/2006 5:44:20 PM   
acsteele


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I was within hours of pulling the plug on my '07GT order, but Kzinti came up with a VIN for me.

I am sure ford won't have any problem selling Mustang GT's, but dang, what happened to customer service? If you are ordering from a small dealer, you really are at Ford's mercy, and they don't want to hear from a small dealership any more than they want to hear from the customer.
What Kzinti did was build good will with customers, and give Ford incredibly cheap advertising. He had people reading his posts, looking forward to placing an order so they could "watch" it being built.

Rumors are bouncing around about the "squash" being due to union issues, or dealers complaining that their customers had better intel than they did. I don't really care who caused it, it was incredibly short sighted in my opinion.


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Post #: 32
RE: Ford apparently squashed Kzinti... - 5/23/2006 3:21:59 PM   
hottymustang


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I have never heard of this man until I read this thread, but I am so willing to do anything it takes to get him reinstated. He was a good man helping so many people out, and of course he gets silenced. It is really so sad. Let me know what I can do.

I don't have any other ideas as of yet, but I will think about it.

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Post #: 33
RE: Ford apparently squashed Kzinti... - 5/23/2006 11:53:02 PM   
LEJAY


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I last heard from KZINTI on 5/12. He congratulated me, as my Stang was born, he gave me the sticker, and told me it would be at my Dealer on 5/18.

On 5/15 I stopped at the Dealer with typed instructions as to what to do upon delivery, as I would be outta town until tonite 5/23.

The Dealer asked me "Are you sure it's coming on 5/18 ? We haven't heard anything" I said "oh yea, it'll be here", and showed him the sticker. He about fell over !!! I never mentioned HOW I got the info, I just said I had some contacts. Sure enough, the my salesman called my cell Fri 5/19 and said "damn, she's here !!"

Tomorrow, I'll pick er up, it'll be the the 6th happiest day of my life.

KZINTI kept me sane for 2 months and 5 days, we exchanged some funny emails. I even wanted to send him a visa gift card, and he said NO, just helping ppl was all the reward he needed.

ANYTHING we can do for him, let's do it....... please count me in.

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Post #: 34
RE: Ford apparently squashed Kzinti... - 5/24/2006 12:32:56 AM   
rex7010


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I will sign this letter or do a copy and paste and send it to wherever it needs to go..

I agree about a sticky on this...



Rex

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RE: Ford apparently squashed Kzinti... - 5/27/2006 12:23:15 PM   
ford4v429


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over 1000 hits on here and 38 replies??? we can do better than this- please speak up, lets build a message Ford cant ignore :) This could help all of us AND Ford next time we go shopping for a new ride...

if you havent voted in the poll over at blue oval, please take a minute and do so too- thanks

http://www.blueovalforums.com/forums/index.php?showtopic=52

< Message edited by ford4v429 -- 5/27/2006 12:24:18 PM >

(in reply to rex7010)
Post #: 36
RE: Ford apparently squashed Kzinti... - 5/27/2006 12:30:35 PM   
Nut Case

 

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Corporations wouldn't know what's good for them if it came up and bit them in the a__.

Kzinti helped me also. I got updates on the progress of my car and a pdf file of my window sticker. Corporations have lost sight on how much a little personal touch makes. Even though the production of my Mustang GT slipped quite a bit. I was still a satisfied customer because of one person at Ford, "Kzinti".

Maybe we should all trade our Mustang GT for Camaro when the new is released.

Reinstate Kzinti as full-time customer service rep supporting customer Internet relations. Give him a raise while you're at it and some help if he needs it.

Open your eyes FORD. Yes, that includes you Bill Ford and all you're executives. Customer service like that Kzinti provided is the kind of thing that can set you apart from you're competitor and build customer loyalty. Also, setup a program to allow customers to come and get a glimpse of there Mustang being built if they like while you're at it.

Do you guys at Ford want our loyalty or should we get our orders in for one of those new Camaro's.

Wake up FORD!!! Some of you guys are asleep behind the wheel.

THANKS Kzinti. I hope Ford treats you the way you deserve. You are the best. Whether Ford sees it or not.


Somebody forward a link to Ford management if you have a contact.


P.S. I own only Fords (6 of them). Maybe that needs to change!!!

< Message edited by Nut Case -- 5/27/2006 12:31:49 PM >

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RE: Ford apparently squashed Kzinti... - 5/30/2006 9:48:13 AM   
Professor Wizard



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Well...

Kzinti is still alive...

On his profile it shows he was on yesterday...


Last Active Yesterday, 03:53 PM
Status (Offline)

but his last post was that "bye bye" one he posted on the 16th...

Ford must have seriously shut him down.

I'm not all that surprised - Ford is making a lot of stupid choices lately mixed in with some good ones.

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Post #: 38
RE: Ford apparently squashed Kzinti... - 5/30/2006 5:37:03 PM   
zumsel


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quote:

ORIGINAL: Nut Case

Corporations wouldn't know what's good for them if it came up and bit them in the a__.

Kzinti helped me also. I got updates on the progress of my car and a pdf file of my window sticker. Corporations have lost sight on how much a little personal touch makes. Even though the production of my Mustang GT slipped quite a bit. I was still a satisfied customer because of one person at Ford, "Kzinti".

Maybe we should all trade our Mustang GT for Camaro when the new is released.

Reinstate Kzinti as full-time customer service rep supporting customer Internet relations. Give him a raise while you're at it and some help if he needs it.

Open your eyes FORD. Yes, that includes you Bill Ford and all you're executives. Customer service like that Kzinti provided is the kind of thing that can set you apart from you're competitor and build customer loyalty. Also, setup a program to allow customers to come and get a glimpse of there Mustang being built if they like while you're at it.

Do you guys at Ford want our loyalty or should we get our orders in for one of those new Camaro's.

Wake up FORD!!! Some of you guys are asleep behind the wheel.

THANKS Kzinti. I hope Ford treats you the way you deserve. You are the best. Whether Ford sees it or not.


Somebody forward a link to Ford management if you have a contact.


P.S. I own only Fords (6 of them). Maybe that needs to change!!!



There is not much what I can add to that previous post. Shame on you FORD. It is hard to understand from the customer side why you still sell cars and have loyalty customers. You treat them and your own employees like s@*t!!!!

Jochen

(in reply to Nut Case)
Post #: 39
RE: Ford apparently squashed Kzinti... - 5/30/2006 7:58:56 PM   
LEJAY


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EMOTIONS !!!!!!!!!!!!!!
Very well articulated, but you are trying to "push a string".

KZINTI did a great job, he was caught, and "ALL THE KINGS' HORSES, AND ALL THE KINGS' MEN", can't change a damn thing !!!

Lincoln got shot, Kennedy got shot, they tried to shoot Ford and Reagan, and .......... THINGS moved on.

Kzinti got shot, and we will move on,....................... OK ?

I don't agree with this, but, you should know as well as I do, if you love FORDS,(as you state) you won't change over Kzinti's demise.

I appreciate your feelings, but, the "soap box" isn't tall enough.

As a self - employed person, with a few employees, I can understand FORD's reaction, as, ... they weren't paying him to do what he was expected to do. I thank Kzinti for his help, but, c'mon, it wasn't part of his job description, or pay earned.

JMO
PS : this isn't a reversal to my previous post, just a rebuttal to "nutcase" who wants to trade a GT, for a Camaro ?????

< Message edited by LEJAY -- 5/30/2006 8:11:07 PM >

(in reply to zumsel)
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